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Accessibility Statement

This statement was last updated on [04.07.2024].

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Our Commitment to Accessibility

HK3-ART is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, ensuring our website is inclusive and user-friendly.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • - Employed the Accessibility Wizard to identify and rectify potential accessibility issues.

  • - Set the designated language for the site.

  • - Arranged the content hierarchy of the site's pages.

  • - Established clear heading structures throughout all.

  • - Incorporated alternative text for images.

  • - Implemented color combinations that adhere to required color contrast standards.

  • - Reduced the use of motion across the site.

  • - Ensured that all videos, audio, and files on the site are accessible.

Declaration of Partial Compliance with Accessibility Standards

(Include only if third-party content affects compliance)

HK3-ART is committed to providing a fully accessible website. However, certain sections of our site rely on third-party content or tools (e.g., embedded social media feeds, payment gateways, or external maps) that may not fully meet WCAG 2.1 Level AA standards.

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Areas of Partial Compliance:

  1. Embedded Content:

    • Videos hosted on YouTube/Vimeo may lack full captions or audio descriptions.

    • Social media widgets (e.g., Facebook, Instagram) may not be keyboard-navigable.

  2. Third-Party Tools:

    • Payment processors (e.g., Stripe, PayPal) have independent accessibility limitations.

    • Google Maps may lack screen reader compatibility.

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Our Mitigation Efforts:

  • We manually review third-party tools for accessibility before integration.

  • Where possible, we provide alternative access methods (e.g., contact forms instead of chat widgets).

  • We document limitations and advocate for improvements with vendors.

Feedback Welcome:
Report inaccessible third-party content via [hello@hk3-art.com]. We’ll work to provide alternatives.

Accessibility arrangements in the organization

1. Organizational Commitment

HK3-ART embeds accessibility into all stages of our operations, including:

  • Design & Development: WCAG 2.1 AA compliance is mandatory for all digital products.

  • Content Creation: Staff training on accessible writing (e.g., alt text, heading structures).

  • Procurement: Third-party tools must meet minimum accessibility standards.

2. Roles & Responsibilities

  • Accessibility Officer: [Name/Position] oversees compliance and training.

  • Design/Dev Teams: Implement ARIA labels, keyboard navigation, and color contrast checks.

  • Content Team: Ensures PDFs, videos, and images are accessible.

3. Employee Training

  • Annual workshops on inclusive design and assistive technologies (e.g., screen readers).

  • Accessibility is included in onboarding for all roles.

4. Testing & Monitoring

  • Automated Tools: Axe, WAVE for routine scans.

  • User Testing: People with disabilities participate in UX testing.

  • Feedback Loop: Internal reporting system for accessibility issues.

5. Physical Accessibility

(If applicable)

  • Office facilities include wheelchair ramps, braille signage, and adjustable workstations.

Accessibility Feedback: Requests, Issues & Suggestions

HK3-ART welcomes feedback from users encountering accessibility barriers or with suggestions for improvement. We are committed to addressing concerns promptly and transparently.

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How to Report an Issue or Request Assistance

Contact Us Directly

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  • What to Include in Your Report

  • Page URL where the issue occurred

  • Description of the problem or suggestion

  • Device/Browser used (e.g., iPhone, Chrome, Windows + NVDA)

  • Your contact details (if you'd like a response)​

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  • Our Response Process

  • Acknowledgement: We will confirm receipt within 2 business days.

  • Resolution Timeline:

  • Minor fixes (e.g., alt text): 1 week

  • Complex issues (e.g., navigation): 1 month (with interim updates)

  • Follow-Up: We may contact you to test solutions.​

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  • Requesting Alternative Formats

  • Need content in another format (e.g., braille, large print, audio)? Specify:

  • The content title/URL

  • Your preferred format

  • Deadline (if applicable)

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